Question 1

Do you charge a call out fee?

Accepted Answer

No. DNGR Tech does not charge a call out fee. If we cannot fix your problem, you owe us nothing — no diagnostic fee, no call out charge.

Question 2

How quickly can you respond?

Accepted Answer

We aim to offer same-day IT support where an engineer is available. We also offer 24-hour bookings including evenings and weekends at no extra cost.

Question 3

What areas do you cover?

Accepted Answer

We provide IT support across Portsmouth, Waterlooville, Havant, Fareham, Gosport, Chichester, and the surrounding Hampshire and West Sussex areas.

Question 4

What services do you offer?

Accepted Answer

We offer computer repairs, CCTV installations, network and Wi-Fi installations, PC setups and upgrades, mobile device support, and remote IT support for both homes and small businesses.

Question 5

Do you offer remote support?

Accepted Answer

Yes. We offer remote IT support so many issues can be resolved without an engineer visiting your home or business.

Question 6

Do you work evenings and weekends?

Accepted Answer

Yes. We offer evening and weekend support at no extra cost. Our engineers will work at whatever time suits you best.

Question 7

How do I book a technician?

Accepted Answer

You can call us on 02392737777, email sales@dngrtech.com, or fill out the contact form at https://dngrtech.com/contact-us/ and an engineer will get back to you within a few hours.

Question 8

Do you support businesses as well as home users?

Accepted Answer

Yes. DNGR Tech provides IT support for both home users and small businesses across Hampshire and West Sussex.

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